USR Assist help
USR Assist answers questions, drafts replies and carries out tasks inside every USR app, with your approval. Ask in plain words, such as 'Which invoices are overdue this week?'. Assist answers from your own USR records and lists them. Nothing is sent or changed until a person approves. USR Assist is free for every company.
Welcome to USR Assist
USR Assist answers questions, drafts replies and carries out tasks inside every USR app, with your approval. Ask in plain words, such as 'Which invoices are overdue this week?'. Assist answers from your own USR records and lists them. Nothing is sent or changed until a person approves. USR Assist is free for every company.
- Ask in plain words, in English, Hindi and more
- Answers from your own USR records, with the records listed
- Drafts replies, letters and summaries
- Suggests actions; you approve, edit or reject
- The same ✦ Assist button in every USR app
- Free for every company; every AI request is logged
A year in USR Assist
| When | What happens | Who |
|---|---|---|
| Day one | Press ✦ Assist and ask one question about your work. | Everyone |
| Every day | Ask what is late or waiting on you. | Managers |
| Every week | Ask for a weekly summary across your apps. | Owners |
| Every month | Read AI usage & cost. | Admin |
| When rules change | Update the AI assistants settings and share the three rules with staff. | Admin |
Key ideas in simple words
- Ask. A question in your own words.
- Answer. Taken from your USR records, with the records listed so you can check.
- Draft. A reply, letter or summary written for you to edit.
- Action. Something Assist can do, such as send a reminder, only after you press Approve.
- AI activity log. A record of every AI request: who asked, what and when.
- AI usage & cost. How much AI your company used, by app.
GOOD TO KNOW: AI never takes a decision for you. Assist suggests; a person approves. Share three rules with your team: check facts, approve before sending, and share only the data the task needs.
Who does what
| Role | What you do | What you see |
|---|---|---|
| Everyone | Asks questions, asks for drafts, approves what they send | Only records they can already see |
| Manager or team lead | Asks for team summaries, approves suggested actions | Team records |
| Admin | Turns AI assistants on per team, reads AI usage & cost and the AI activity log | AI settings |
| Founder or owner | Asks for weekly summaries across apps | Everything they can see |
Quick start
- Open any USR app and press ✦ Assist in the top bar.
- Ask, for example: 'Which leave requests are pending?'
- Read the answer and the records it lists.
- Ask: 'Draft a polite reminder to Sunrise Traders.'
- Edit the draft if you like, then press Approve and send.
YOU SHOULD SEE: The message goes out only after your Approve, and it shows in the AI activity log.
Features step by step
5.1 Ask in plain words
Type or speak a question. Assist answers from your USR records and lists them.
Tip: Assist sees only what you are allowed to see.
5.2 Drafts
Replies, letters, reminders and summaries in your company's tone.
Tip: Always read before you approve.
5.3 Show me
Assist can point to where to click on the page you are on.
Tip: Good for new staff in their first week.
5.4 Suggested actions
Assist flags what is late or missing and suggests a step. Approve or reject each one.
Tip: Nothing happens without Approve.
5.5 AI assistants (admin)
Decide which teams use Assist first, and which AI assistants your company allows.
Tip: Start with one team, then add more.
5.6 AI usage & cost (admin)
AI used by app and by month, with Compare AI providers for your usage.
Tip: Assist is free; this page shows usage for your records.
5.7 AI activity log
Every AI request with who asked, what and when. Export the log for audits.
Tip: Useful for ISO 42001 and DPDP evidence.
BEING COMPLETED: Voice questions in more Indian languages. Nothing here is promised by date.
Works with other USR apps
USR Assist shares one record with every USR app. Add these next to save more typing:
| App | What flows |
|---|---|
| Every USR app | The same ✦ Assist button in HR, sales, finance and operations apps. |
| USR Insights | Ask for numbers in plain words. |
| USR Desk | Drafts replies to tickets. |
| USR Books | Lists overdue invoices and drafts reminders. |
If something is not working
| Problem | What to do |
|---|---|
| Assist says it cannot find the record | Check the spelling, or open the app that holds the record and ask there. |
| The answer looks wrong | Open the listed records and check. Tell us at support@usrinfo.tech with the question. |
| I do not see ✦ Assist | Your admin may not have turned it on for your team. |
| I cannot sign in | Use the same Google account or employee ID as before. Ask your admin to reset your PIN. |
| A page is missing | Menus follow your access. Ask your admin. |
Questions people ask
Is USR Assist free? Yes, for every company, with no card needed.
Does Assist send things on its own? No. Nothing is sent or changed before a person approves.
Is my data used to train AI? No. Assist uses your records only to answer you, and every request is logged.
Which languages? Ask in English or Hindi; the apps support 19 languages.
Glossary: words you will see
- AI. software that reads, writes and suggests; it does not decide
- Prompt. what you ask Assist
- Approve. the step where a person lets an action go ahead
- ISO 42001. the international standard for managing AI responsibly
USR Assist shares one record with these apps
No retyping between apps: data entered once flows to the next app, on the same login.
USR Assist is part of USR One. Operations Suite from ₹399 ($10) per seat a month, or every app in USR One Complete. Free for up to 10 people.
See USR One
