Moving to USR from another app
USR builds the apps and studies each trade. Certified partners bring them to you. You choose: do it yourself online, or work with a partner.
From your first visit to a happy USR customer
Explained like a story, in simple words. Press play, or tap Next. Meet Asha: she runs a growing company of 25 people.
Rather have someone do it for you? Find a USR partner near you. Questions? Ask USR Assist inside the app.
Asha is a made-up example. Screens are simplified pictures of USR, with sample data.
One maker, many trusted partners, and you in charge
USR works the way trusted car makers do in India. The maker builds the product and the brand, trains and equips its dealers, and backs them with expert service. Dealers sell and look after customers near them. And you can still start online, on your own, any time.
Two ways to start
Do it yourself
For teams who like to set things up on their own.
- Sign up free and pick a suite.
- Load a sample company for your industry, or bring your data with preview and undo.
- USR Assist, guides and short videos walk you through every screen.
- Need a person later? Ask for a partner from inside the app.
Work with a partner
For teams who want it set up and supported for them.
- Find a certified partner by city, trade and language.
- The partner advises, sets up, moves your data and trains your team.
- The partner answers day-to-day questions; USR backs them.
- Same price list as online, from ₹39 ($1) per employee a month.
Who does what for you
Every user always knows the apps come from USR INFOTECH. Who sells, supports and bills depends on how you buy.
| You buy through a partner | You buy direct from USR | |
|---|---|---|
| Who makes the apps | USR INFOTECH | USR INFOTECH |
| Who sells to you | Your partner | USR, online |
| Who sets up and supports you | Your partner, backed by USR experts | OKR Stars Pvt Ltd, our group company and delivery centre, backed by USR experts |
| Who bills you | Your partner | USR INFOTECH |
| Logo you see in the app | Your partner's logo or your own | USR, or your own |
| In every app footer | “Powered by USR INFOTECH Solutions Pvt Ltd” and the USR copyright | “Powered by USR INFOTECH Solutions Pvt Ltd” and the USR copyright |
How you get help
| Layer | Who | What happens |
|---|---|---|
| 1 | You, with AI | USR Assist in every app, guides and videos on every screen, any hour, in 19 languages |
| 2 | Your partner | Set-up, training and first-line answers in your language |
| 3 | USR support team | Experts behind every partner, or a support ticket if you work with USR directly |
| 4 | USR engineering | Product fixes and improvements, released to every customer |
Fair play: our promise to customers and partners
- You choose: OKR Stars Pvt Ltd, our delivery centre, or any certified partner.
- If you do not name one, we offer the best fit by certified skills, location, language, industry and capacity, and equal partners take turns.
- One price list for everyone: online, through a partner, or through USR. No special prices for our own delivery centre.
- You can change partner, or work with USR directly, without losing your data.
- We share your details with a partner only with your consent.
Why it works
- You get local help from people who know your trade, at the same price as online.
- You are never stuck: self-service, OKR Stars, any certified partner and USR all use the same apps and the same data.
- USR stays focused on making the apps better, studying each trade and training partners.
- Partner-led since 2013, with 1,000+ organisations served in 25+ countries. ISO 27001 · ISO 42001 · DPDP Ready.
