Service and support
Resolve faster and keep customers coming back
Tickets, field visits, feedback and customer email, with SLAs you can see.
Connected apps, not data silosOne USR sign-in across your company40+ apps, AI in every appISO 27001 · ISO 42001 · DPDP ReadyPrices in INR and USD
Why teams choose USR
- Tickets and visits with SLAs
- Feedback after every resolution
- Ideas from customers shape your roadmap
5 service and support apps
Start with one. Add the rest as you grow, on the same login and the same bill.
USR Desk₹5–₹15 · $0.20–$0.40
Support desk and knowledge base
USR Feedback₹5–₹15 · $0.20–$0.40
Customer feedback and NPS
USR Field Service & AMC₹5–₹15 · $0.20–$0.40
Service jobs, dispatch and AMC contracts
USR Ideas & Roadmap₹5–₹15 · $0.20–$0.40
Customer ideas, votes and the roadmap
USR Mail₹5–₹15 · $0.20–$0.40
Gmail, Outlook and shared inboxes
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