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Separate operations software or USR One?

Use a separate tool for operations, or run it on USR One with every other department? See what you gain, keep what works, and move only when you are ready.

45+ apps, AI in every appISO 27001 · ISO 42001 · DPDP ReadyPrices in INR and USDMSME (Udyam) registered

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Separate operations software or USR One?

Use a separate tool for operations, or run it on USR One with every other department? See what you gain, keep what works, and move only when you are ready.

Operations softwarevsUSR INFOTECH logoUSR Apps logo
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Separate operations software or USR One?

Separate operations softwareUSR One (USR Apps)
LoginsOne more login for your teamsOne login for every USR app, with Google, Microsoft or USR sign-in
Vendors and billsOne more vendor, contract and billOne USR bill for every app you add
DataTyped again or synced by hand between toolsFlows both ways with USR PMS and the other suites
Performance linkKPIs typed into the PMS by handTickets closed, projects, tasks flow into each person's KPIs in USR PMS
AIVaries; often an extra chargeAn AI agent in every app; people approve every step
LearningTraining sessions and manualsPeople learn on their own: tours, videos in English and Hindi, manuals by role
Phone and WhatsAppVariesEvery app in the phone browser; approvals and reminders on WhatsApp
How to startA contract for the whole toolFree for up to 10 people; add only the apps you need
Your current toolStays a separate islandKeep it and connect it, or move when you are ready
PriceVaries by vendor and seatsFrom ₹399 · $10 per seat a month (see pricing)

General comparison by type of software. Individual products differ; check what your current vendor offers.

What each person gets

Operations headProjects, tickets, stock and maintenance in one place, with tasks done feeding KPIs.
ManagersSee the team's work and KPIs in one place, approve on the phone or WhatsApp.
Business ownerOne dashboard for every department. One USR bill for the apps you use.
StaffOne login, simple screens in English and Hindi, and help inside every app.
Keep what works. Connect your current operations software to USR One, or move to the USR Operations suite when you are ready. Nothing you rely on is switched off.

How the data flows

Data flow: your current operations software connects to USR One; USR PMS, the five USR suites and the tools your teams use share data both ways; single sign-on with Google and MicrosoftOne sign-in for every app (single sign-on)GoogleMicrosoftCurrent tool sign-inS2T loginUSR sign-inBest of breed: each system does what it is best at, and USR One connects them. Sample data only.USR One connects A, B and CAYour operations softwareSeparate tool today8+ featuresTicketsProjectsTasksInventoryAssets and ITMaintenanceField serviceVisitorsAny operations software you use today: keep it, or move when ready · stays as your core systemBYour existing toolsOptional10+ toolsCRMERPTallyAny IT system (API)Microsoft TeamsSlackWhatsApp₹UPI paymentsJiraGoogle or Microsoft 365CRM, ERP, Tally or any IT system: keep what you useCUSR One45+ apps · one login · AI in every appAdd only what you needUSR PMSExtended PMSPlay video: USR PMS: A review cycle people trustKRAs and KPIsPlay video: USR PMS: A review cycle people trustOKRs and goalsPlay video: USR PMS: A review cycle people trustCompetenciesPlay video: USR PMS: A review cycle people trustCheck-ins and 1:1sPlay video: USR PMS: A review cycle people trustQuestionnairesPlay video: USR PMS: A review cycle people trustReviews and ratingsPlay video: USR PMS: A review cycle people trust360 feedbackPlay video: USR AI agents: AI in every app. You approve.✦ AI agent: goals, reviewsWorks with all 45+ appsPMS plans include 7, 10 or 13 appsOptional add-onsPlay video: USR Survey: Surveys that lead to action+ Surveys and pulsePlay video: USR Workforce Plan: Plan headcount with confidence+ Talent managementPlay video: USR Compensation: Pay revisions people trust+ Compensation managementPlay video: USR LMS: Training people finish+ Learning (LMS)Play video: USR HRIS: One employee record for every appPeopleHeadcount, attendance, hiring✦ AI11 appsPlay video: USR CRM Lite: From enquiry to paid invoiceSales and MarketingSales output, deals won, leads✦ AI10 appsPlay video: USR Books: Books ready every dayFinanceRevenue, cost, collections✦ AI4 appsPlay video: USR Projects: Projects on time and on budgetOperationsTickets closed, projects, tasks✦ AI15 appsPlay video: USR Ready: Always audit-readyCompliance and RiskPolicy sign-offs, trainings✦ AI5 appsData syncResults backNudges, approvals, tasks doneFREE♥ for every companywith your USR sign-inOpens USR Assist in a new tabUSR AssistFREEOpens USR Ready in a new tabUSR ReadyFREEOpens USR Status in a new tabUSR StatusFREEOpens POSH essentials in a new tabPOSH essentialsFREEOpens Free business tools in a new tabFree business toolsFREEOpens DPDP check in a new tabDPDP checkFREE♥ User adoption kit in every app →♥ USR Academy: free learning →♥ Free L1 certification →
Sample data only.
USR One: what is inside each suiteEvery app below works on the same login and shares data with USR PMS. Tap an app to see it.

Some apps belong to more than one suite, for example LMS in People and in Compliance. See all apps →

Watch USR in actionUSR PMS: A review cycle people trust · English or हिन्दी · tap any block in the diagram to play its video
USR Apps logo
What you get when you move to USR AppsKeep what works today. Add USR Apps where they help.
One login for every appSign in once with Google, Microsoft or USR sign-in. No new passwords.
Keep your HRMSNo rip and replace. Your HRMS stays; data flows both ways with USR PMS.
Pay only for what you useStart free. Paid plans from ₹39 ($1) per employee a month.
Performance on real dataKRAs, KPIs and OKRs fill from sales, finance, operations and compliance.
AI agent in every appDrafts goals, review notes and follow-ups. You approve every step.
Free apps includedUSR Assist, USR Ready, USR Status, POSH essentials, DPDP check and more.
People learn on their ownAdoption kit in every app, videos in English and हिन्दी, free USR Academy and L1 certification.
Trusted and secureISO 27001, ISO 42001 and DPDP Ready. Hosted on AWS, Indian customers' data in India.
USR Apps logo
USR PMS and USR Apps on your phoneNo app to install. Tap an app to see it run.
USR Apps logo
USR Apps on WhatsAppApprove, review and get reminders in WhatsApp. Tap a chip.
Read the flow as text
  1. Everyone signs in once with Google, Microsoft or USR sign-in (single sign-on).
  2. Your current operations software can stay. Its data comes into USR One, or you move to the USR Operations suite when ready.
  3. USR PMS turns tickets closed, projects, tasks into each person's KPIs, with check-ins, reviews and ratings.
  4. The five USR suites and USR PMS share data both ways, with AI agents in each, and people approve every step.
  5. Free apps, the user adoption kit, free learning in USR Academy and free L1 certification come with the same USR sign-in.

Your people learn it on their own

Every USR app teaches itself, so HR and managers do not need long training sessions. Real USR PMS screens, sample data.

Help and tutorials centreHelp and tutorials centreShort videos in English and HindiShort videos in English and HindiStep-by-step tutorialsStep-by-step tutorials
One-minute tourFor each role, the first time they sign in.
Setup checklist10 steps that show HR what is done and what is left.
Manuals by roleEmployees, managers, HR, finance and admins.
AI help, a person when neededAsk in plain words; a support person gets the full chat.

See the user adoption kit →  The whole USR user experience →  USR Academy: free learning and L1 certification →

Grow at your own pace

Step 0
Free toolsCalculators, templates and the compliance health check. Free, no sign-up. See more
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Step 1
Start the Operations suite freeFree for up to 10 people, on one USR login. See more
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Step 2
Connect what you useBring data from your current operations software, Excel or Tally; keep it running while teams try USR. See more
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Step 3
Add the other suitesPeople, Sales and Marketing, Finance, Operations, and Compliance and Risk, when the business is ready. One login, one bill. See more
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Talk to us: apps@usrinfo.tech, WhatsApp Ritesh on +91 78924 42403, or use the form at the bottom of this page.

Product names belong to their owners. This page compares types of software, not named products. More comparisons · User experience

Follow USR INFOTECH and USR One on LinkedIn: USR INFOTECH · USR One · Partners wanted: apps@usrinfo.tech

One sign-in One record PeopleSalesServiceFinanceOperations

USR One: one record, one sign-in, every department

Enter a person, customer or vendor once and every USR app uses it. Your team signs in once for all five suites: People, Sales & Marketing, Service, Finance and Operations. Start with one suite and add the next with nothing to re-key.

  • Free for up to 10 people
  • One sign-in for every app
  • One bill
  • AI in every app
  • ISO 27001 · ISO 42001 · DPDP Ready

Free to use: USR Assist USR Ready POSH essentials Salary breakup Payslip maker GST calculator Compliance calendar PF and ESI

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Why companies choose USR One

Connected apps, not scattered dataEvery app shares one record for people, customers and finance. Enter data once and it flows everywhere.
One USR sign-in across your companyEvery person, every app, one login: USR login, Microsoft, Google or company SSO.
45+ apps for every departmentHR, sales, finance, support and operations. Start with one and add more as you grow.

See all 45+ apps →

USR TrustUSR INFOTECHUSR Apps

Trusted by 1,000+ organisations since 2013

Business apps for fast-growing SMEs and MSMEs

ISO 27001ISO 42001DPDP ReadyHosted on AWS
25+ countries19 languages✨ AI-native apps
Some of the customers who use USR PMS.
See our customers → · Learn free at USR Academy →