Infrastructure and scale
How USR One runs, keeps your data safe and grows with you: AWS in Mumbai, data copied across data centres, encryption, backups and audit trails, on a modular platform built to scale.
USR INFOTECH Solutions Pvt Ltd, makers of USR One and USR Apps. ISO 27001 · ISO 42001 · DPDP Ready.USR One: engineered to scale
13 years of SaaS built for Indian businesses, now scaling: AI-native engineering with human gates, one shared core for every app, and a cloud platform that scales in steps, without a rewrite.
Every change starts from a written work item with clear quality gates
Gates are written down before any codeAI engineering agents build on mainstream, widely known open technologies
Code and database changes are versioned1,000+ automated tests, real-browser checks and an independent AI review
Daily checks on sample data, never customer dataA person approves; a backup first, then a staged roll-out with a live check
A fast, proven way back if neededUSR One · 45+ apps in 5 suites
One login · one data model · one bill · each company's data kept separate
Growing companies, mid-market firms and partners' clients run their company on the 5 suites; data stays in its home region.
We run our own HR, payroll, books, billing, CRM and support desk on the same suites, every day.
Information only; not an offer of securities. Investor and M&A discussions happen privately, under NDA.
Where USR One fits
Indian businesses need connected software built for how they work. USR grew from a specialist SaaS product into an AI-native suite for every department.
India-built apps for one job, such as payroll or GST billing. Data sits in separate silos.
Every department on one login, built for Indian compliance, languages and payments.
One-job apps built for other markets; Indian needs added later, if at all.
Broad, but built for larger or global companies, with longer projects and higher cost.
Approximate figures from Government of India data, as reported in 2026: Udyam registrations · GDP, exports and jobs.
- AI in every app, on an AI-native platform with human gates.
- 13 years of SaaS for Indian businesses, since 2013.
- Partner-led and white-label reach, in India and abroad.
- Geo experience: 1,000+ organisations served in 25+ countries, 19 languages.
Where USR runs
- USR One runs on AWS in the Mumbai region. Indian customers' data stays in India.
- The platform can be set up in another country with that country's data kept in-country.
- Where your data lives and our sub-processors →
Designed to stay up
- The database is copied across separate data centres (Multi-AZ), so it keeps running if one has a problem.
- Automated backups, kept for restoring data.
- A public service status page shows how USR is running now.
Your data, protected
- Data is encrypted in transit and at rest.
- One login for every app, with roles that decide who sees what.
- Audit trails record approvals and changes.
- Each company's data is kept separate, and the company can export all of it at any time.
- Privacy requests under India's DPDP Act are handled in the product.
Built to scale
| Need | How USR handles it |
|---|---|
| More apps | Every app is a module on one shared platform and data model, so a new app joins without rebuilding the others |
| More customers | Companies are added on the same platform, each with its own separate data |
| More countries | 19 languages, prices in INR and USD, and data kept in-country where needed |
| More systems | An open REST API, webhooks and Sign in with USR connect other tools |
Quality, every day
- AI agents build under written quality gates, and every change gets an independent AI review.
- Automated checks run every day on sample data only, never on customer data.
- A person approves every release.
13 years of SaaS, now scaling
SaaS pioneers in India since 2013, with partner-led and white-label delivery, and a deep understanding of how Indian businesses work.
- 2013Founded in Bengaluru
SaaS for Indian businesses from day one, delivered directly and through partners
- 2019Startup India recognised
Recognised by DPIIT, Government of India
- 2021Gen AI platform
Our second-generation platform, with Gen AI built in
- ISOCertified for trust
ISO 27001 for information security and ISO 42001 for responsible AI
- 2026AI-native rebuild
USR One: 5 suites, 45+ apps, 19 languages, DPDP Ready
- NowScaling
In India and abroad, on one modern platform