How USR works
How USR works
USR builds the apps and studies each trade. Certified partners bring them to you. You choose: do it yourself online, or work with a partner.
45+ apps, AI in every appISO 27001 · ISO 42001 · DPDP ReadyPrices in INR and USDMSME (Udyam) registered
One maker, many trusted partners, and you in charge
USR works the way trusted car makers do in India. The maker builds the product and the brand, trains and equips its dealers, and backs them with expert service. Dealers sell and look after customers near them. And you can still start online, on your own, any time.
USR, the makerBuilds and studiesApps, platform, AI, security, research on each trade, the website and the price list.
PartnersSell, set up, supportCertified local firms who know your trade and speak your language.
USR supportBacks every partnerExpert (L2) and engineering (L3) help behind every partner and every direct customer.
YouChoose your wayDo it yourself online, or work with a partner. Switch any time; your data stays yours.
Two ways to start
Do it yourself
For teams who like to set things up on their own.
- Sign up free and pick a suite.
- Load a sample company for your industry, or bring your data with preview and undo.
- USR Assist, guides and short videos walk you through every screen.
- Need a person later? Ask for a partner from inside the app.
Work with a partner
For teams who want it set up and supported for them.
- Find a certified partner by city, trade and language.
- The partner advises, sets up, moves your data and trains your team.
- The partner answers day-to-day questions; USR backs them.
- Same price list as online, from ₹39 ($1) per employee a month.
How you get help
| Layer | Who | What happens |
|---|---|---|
| 1 | You, with AI | USR Assist in every app, guides and videos on every screen, any hour, in 19 languages |
| 2 | Your partner | Set-up, training and first-line answers in your language |
| 3 | USR support team | Experts behind every partner, or a support ticket if you work with USR directly |
| 4 | USR engineering | Product fixes and improvements, released to every customer |
Fair play: our promise to customers and partners
- When you ask for help, we offer the nearest certified partner for your city, trade and language first.
- USR's own implementation team steps in only when no partner can serve you, or when you ask for USR.
- One price list for everyone: online, through a partner, or through USR. No hidden discounts for USR's own team.
- You can change partner, or work with USR directly, without losing your data.
- We share your details with a partner only with your consent.
Why it works
- You get local help from people who know your trade, at the same price as online.
- You are never stuck: self-service, a partner and USR's own team all use the same apps and the same data.
- USR stays focused on making the apps better, studying each trade and training partners.
- Partner-led since 2013, with 1,000+ organisations served in 25+ countries. ISO 27001 · ISO 42001 · DPDP Ready.
Partners wanted, worldwide. Write to apps@usrinfo.tech. See the partner programme →