USR Rewards & Recognition help
USR Rewards & Recognition lets people say thank you in public, give points, nominate colleagues for awards and redeem points. Points never turn into cash inside the app: vouchers come from a voucher partner, time off goes to your HRMS partner and taxable rewards go on a payroll file.
See the screens






Sample company data. Screens can change as the app improves; the steps stay the same.
Welcome
USR Rewards & Recognition lets people say thank you in public, give points, nominate colleagues for awards and redeem points. Points never turn into cash inside the app: vouchers come from a voucher partner, time off goes to your HRMS partner and taxable rewards go on a payroll file.
- A Kudos wall everyone can see
- Monthly points to give, and a balance to redeem
- Awards with nominations and approval
- Badges, anniversaries and recognition insights
- Redeem points for vouchers, time off or a charity gift
A year in USR Rewards & Recognition
| When | What happens | Who |
|---|---|---|
| Start of the year | Set points each person can give, the value of a point and the company values. | HR, admin |
| Every month | Fresh points to give. Kudos go on the wall. | Everyone |
| Every month | Managers nominate for awards such as Star of the month. HR approves. | Managers, HR |
| Any time | People redeem points. Large redemptions wait for approval. | Everyone, HR |
| Every quarter | Read Recognition insights: who is not noticed, which values are quiet. | HR, leaders |
| End of year | Taxable rewards go to payroll through the payroll file. | HR, finance |
Key ideas
- Kudos. A public thank-you tagged with a company value and, if you wish, points.
- Points. Points you give each month and points you receive; 1 point has a rupee value set by admin.
- Award. Such as Star of the month or Spot award: nominated, approved by HR, then Won.
- Badge. A small mark: First kudos, Award winner, 5 years with us.
- Redemption. Using points for a voucher, half a day off or a charity gift.
- Tax-free gift limit. Yearly gift value free of tax in India; above it the reward is taxable and goes on the payroll file.
Points per person are limited each month so kudos stay meaningful. Large awards wait for HR so they are seen to be fair. USR Rewards never pays cash.
Features step by step
5.1 Kudos wall
Every thank-you, newest first. + Kudos opens the form. Tiles: Kudos this month, You can give, Your balance (with rupee value), Awards waiting, Not recognised in 60 days, Anniversaries in 30 days. Click the clap to cheer.
5.2 Awards
Nominations and winners. + Nominate: award, person, reason, points. Status Nominated or Won. A nomination waits for approval; if late it is escalated.
5.3 Badges
A card per person with badges (First kudos, Generous giver, Award winner, years with us) and points received.
5.4 Recognition insights
Kudos by value, kudos received by team, people not recognised in 60 days (Recognise), points received and given (Download).
5.5 Redeem points
Examples: shopping voucher 500 points, meal voucher 300, half day off 1000 (sent to your HRMS partner as leave), donate to charity 200, team lunch 2500 (booked by admin). Redemptions list and Payroll file for taxable rewards. Points per reward are set by your admin.
5.6 Approvals
Awards and large redemptions waiting. Counts: Waiting, Overdue, Approved this month. Approve, Send back, Reject (comment needed to reject).
5.7 Points and values
Points each person can give a month (for example 300); value of 1 point in rupees; redemptions above this need approval (for example 2000 points); tax-free gift limit a year (for example ₹5,000); up to five company values. Ask your CA which limit applies.
5.8 Plan & billing
One bill covers every USR app through USR Billing; points bought for redemption are billed separately at cost. Free: ₹0 (US$0), up to 25 people. Standard: ₹15 (US$0.18) per employee a month. Professional: ₹25 (US$0.30) per employee a month, with redemption catalogue, payroll file, USR PMS goals, AI. Enterprise: talk to us.
5.9 Workflows
Choose what needs approval (Award on or off; Redemption above the limit), approvers, days and who is told if late. Tabs: Approval workflows, Automations, Run history.
If something is not working
| Problem | What to do |
|---|---|
| I cannot give more kudos | You used this month's points. They reset next month. |
| My redemption is waiting | It is above the approval limit. Open Approvals or ask HR. |
| A reward is greyed out | You do not have enough points yet. |
| A nomination is overdue | It is escalated. HR can open Approvals. |
Questions people ask
Does it pay cash? No. Vouchers come from the voucher partner, time off goes to your HRMS partner, taxable rewards go on a payroll file.
Are rewards taxable? Gifts above the yearly tax-free limit are taxable in India. Ask your CA.
Who sees my kudos? Everyone in your company.
Can I thank several people at once? Yes.
Can I try it free? Yes, the Free plan covers up to 25 people.
Glossary
Kudos: a public thank-you. Points: value you give or receive. Award: recognition needing approval. Badge: a small mark on a person. Redemption: using points for a reward. Payroll file: taxable rewards for payroll. Escalate: send a late approval to the next person.
USR Rewards & Recognition shares one record with these apps
No retyping between apps: data entered once flows to the next app, on the same login.
USR Rewards & Recognition is part of USR One. People Suite from ₹39 ($1) per employee a month, or every app in USR One Complete. Free for up to 10 people.
See USR One