Beyond HRMS. Every department, one data model.
An HRMS / HCM suite covers core HR, payroll and attendance. USR One covers HCM and also CRM, service, finance and operations, with deep performance management at the core.
USR One vs HRMS / HCM suites, side by side
Many growing companies start with an HRMS, then add a CRM, a helpdesk and accounting software. USR One covers them all on one data model.
An HRMS covers HR and payroll. USR One covers HCM plus CRM, service, finance and operations on one data model, with deep performance management, from ₹39 ($1) per employee a month.
| Capability | USR One | HRMS / HCM suites (typical) |
|---|---|---|
| Scope | HCM plus CRM, service, finance and operations | Core HR, payroll, attendance |
| Performance management | Deep PMS since 2013: OKRs, 360°, calibration, link to compensation | Often a basic module or paid add-on |
| AI | Native AI in every module plus 9 specialist AI agents, no extra licence | Varies |
| Payroll | Keep your current payroll; integrate USR talent apps with it | Built in |
| Pricing model | Freemium: free apps for everyone; every app free up to 10 users | Usually a free trial |
| Channel | HRMS vendors can resell or white-label (OEM) USR apps | — |
| Onboarding and support | Automated: self-service sign-up, AI-guided set-up, AI-assisted support; a USR person checks every decision | Usually an implementation team and support tickets |
| Cloud infrastructure | Fully managed SaaS on AWS: Multi-AZ production database, encryption at rest, daily backups, 99.5% uptime target, public status page | Managed SaaS |
A general view of this product category, not of any one vendor. Products differ and change, so check each vendor's own site. USR prices: usrinfo.tech/pricing.
How to move to USR One, step by step
Questions buyers ask
Is USR One an HRMS?
USR One includes HCM apps (records, leave, attendance, performance, learning and payroll as an add-on) and also CRM, service, finance and operations on the same data model.
Can I keep my current payroll?
Yes. You can keep your payroll and use USR talent apps, including deep performance management, alongside it.
How much does USR One cost?
USR One starts free: USR Ready, USR Assist, USR Status and POSH essentials are free for everyone, and every app is free for companies with up to 10 people. Paid suites start from ₹39 ($1) per employee a month, and all 45+ apps in USR One Complete cost ₹249 ($12) per employee a month. Pay yearly and get 2 months free.
How does onboarding work without a long project?
Sign-up is self-service. USR Assist guides set-up inside every app in your language, data moves in free, and a USR person checks every AI decision. A certified USR partner can do on-site work if you prefer.
Where is USR One hosted and is it secure?
USR One is fully managed SaaS on Amazon Web Services, with a Multi-AZ production database, encryption at rest, daily backups kept 14 days, a 99.5% monthly uptime target and a public status page. USR INFOTECH is certified to ISO 27001 and ISO 42001 and is DPDP Ready. Indian customers' data is stored in India.
Which one fits you
You want to start free, have AI in every app at no extra cost, deep performance management, set-up done for you, and Indian compliance built in.
You only need payroll and attendance and have no plans to bring other departments onto the same platform.
Run USR One free in parallel with your current system for 3 months, then decide. Nothing breaks.
All reasons →One SaaS app per department, or one unified suite.
Read →USR One vs unified SaaS suitesFreemium start, native AI, implementation done for you.
Read →USR One vs open-source ERPFully managed SaaS, no implementation project.
Read →USR One vs enterprise cloud ERPERP-grade connections, live in days.
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