Founded in 1945, this Limited company has 75+ years of expertise, delivering 5,000+ projects across residential, commercial, and industrial sectors. Backed by a renowned group, it drives innovation in mobility solutions.
Employees scalable evaluations
KPI Reverse Ratio Efficiency
Custom Rating Criteria
Target Achievement
The Challenge
The company faced challenges with inconsistent evaluations and a lack of structured rating criteria, leading to subjective assessments and low transparency. Existing systems failed to accommodate diverse roles, affecting workforce engagement.
Without a multi-rating system, KPI tracking was inefficient. The absence of target-based ratings and reverse ratio calculations led to misaligned insights, making performance-driven decisions difficult.
Manual processes hindered real-time tracking, limiting accurate PMS reports and trend analysis. Without quarterly score aggregation, leadership struggled to optimize productivity and align performance with business goals.
What did
USR INFOTECH do
USR INFOTECH partnered with the client to enhance performance management through a structured and data-driven approach. Leveraging our expertise, we implemented a Multi-Rating System and KPI-based evaluations to streamline performance tracking for a large, multi-collar workforce. Our tailored solution ensured objective assessments using target-based ratings, reverse ratio calculations, and customizable criteria, enabling fair and transparent reviews.
We introduced advanced PMS report generation, integrating multiple calculation methods like average-based and sum-based scoring. This allowed decision-makers to gain actionable insights from comprehensive performance data. Quarterly score aggregation further enhanced tracking, consolidating employee performance trends across four quarters for progressive evaluation.
By implementing these enhancements, USR INFOTECH helped the client transition from outdated tools to a next-gen performance management system. Our solution enabled data-driven evaluations, improved transparency, and empowered leadership with structured workforce insights for better decision-making.
The Results
- 3-Level Multi-Rating System Implemented
- 5X Faster Goal Alignment
- 98% Accuracy in KPI Tracking
- 90% Automated KPIs with Integrations
- 70% Increase in Employee Engagement
