Comprehensive White-Label Infrastructure and Ecosystem
Together with our partners, we deliver transformative HR solutions that enhance productivity and business success.
Since 2013, USR INFOTECH’s white-label infrastructure has empowered B2B partners with AI-driven performance management for grey, blue, and white-collar workforces ensuring lasting success through innovation.
Partner-Aligned, Market-Specific GTM and Solutions to Scale
Our AI-powered, partner-aligned solutions offer tailored roadmaps, real-time analytics, and customizable features to meet specific market needs. We support varied segments from SMEs to large global enterprises and frontline workforces offering partners a competitive edge in each unique market.
Leveraging our unique business model and expertise, partners can deliver scalable solutions that meet the evolving needs of their industries, including AI-based goal setting, performance management, skilling solutions, GPU infrastructure, and multilingual capabilities.
Well-Defined WL Policies and Frameworks
USR INFOTECH’s white-label policies and frameworks are mature and thoroughly defined to support smooth implementations for all partners.
Through process mapping, gap analysis, proof of concept (POC), discovery sessions, and workshops, we offer AI-enabled tools that assist in analyzing workforce performance data, enhancing accuracy and efficiency for implementing robust performance management tailored across diverse verticals and workforce types.
SLA-Driven Technical Support and Training
Our SLA-driven support system is backed by a dedicated team with specialized expertise at L1 (usage support), L2 (configuration, data upload, train-the-trainer, and implementation), and L3 (bug fixes and change requests). Based on the partnership model, our shared services are tailored to meet the specific needs of each partner.
With integrated support ticket tools and the maturity of our white-label model, we proactively identify issues and provide solutions, ensuring efficient, high-quality service and strengthening client relationships.
Consulting Services in a Managed Services Model
Our managed services offer consulting expertise throughout the partnership lifecycle, including POC, solution discovery, PMS process gap analysis, process-to-tool mapping, and Conference Room Pilot (CRP). We guide partners in selecting the most suitable PMS frameworks, cascading KPIs, and sharing best practices drawn from a decade of B2B implementation experience.
This approach ensures optimized performance, continuous improvement, and allows partners to scale effectively, driving efficiencies and addressing specific HR needs for diverse clients.
Multilingual Platforms and Product Adoption Kit
Our multilingual SaaS and product adoption kit include comprehensive LMS (Learning Management System) with PMS micro-learning, certifications, and academy services designed to assist resales partners and end-user HR teams (BU-wise HRBPs). The e-kit also features a knowledge management portal with release notes, step-by-step guides, tutorials, videos, and FAQs.
These resources are essential in improving product adoption, accelerating the implementation process, and ensuring seamless support from pre-Go-Live to post-Go-Live, helping partners and clients achieve success quickly and efficiently.
Seamless Hosting Across Cloud, On-Premise, and AI Services
We offer a range of hosting options tailored to meet the diverse needs of our partners and clients. Whether you require public or private cloud hosting, on-premise IT infrastructure, or GPU-powered services for AI and large language models (LLMs), we provide flexible, scalable solutions designed for optimal performance and security.
Our infrastructure ensures high availability, seamless integration, and the ability to scale as your business grows, all while maintaining the highest standards of data privacy and compliance.
Flexible Platform Integration API, SSO Services
Our solutions seamlessly integrate with HRMS / HR Tech platforms, fintech, wellness apps, AI-based multilingual skilling platforms and apps, and other modern HR-centric eco systems.
With AI capabilities embedded in our integration services, we enable partners to offer adaptable, data-driven solutions that optimize the employee experience and provide measurable ROI for organizations of any scale.
Streamlined B2B Billing with Partnership Benefits
Our model offers volume-based commitments, flexible pricing, and market-aligned rebates. With a transparent billing system that includes real-time usage metrics, automated reconciliation, and volume-based pricing, we ensure accuracy and trust. Tailored contract terms, co-marketing, joint promotions, marketplace visibility, and lead-sharing add value, fostering efficient scaling and seamless client engagement.
Empowering Partners with White-Label Expertise
Our comprehensive white-label infrastructure and ecosystem provide partners with scalable SaaS and managed services solutions for multi-collar workforce performance management. Tailored to meet the needs of diverse industries, our solutions offer seamless HR integration, multilingual support, and customizable tools.
With our deep HR domain expertise and robust technical support, partners can drive growth, enhance client relationships, and optimize performance across grey, blue, and white-collar workforces. Together, we enable partners to stay competitive and deliver impactful HR solutions that meet the evolving demands of the modern workplace.
Globally Deployed
Multilingual SaaS
Product Market Fit
By Partners, B2B
