Privacy Policy
For USR INFOTECH
Introduction
At USR INFOTECH Solutions Pvt. Ltd. (“USR INFOTECH”, “we”, “our”, or “us”), we are committed to protecting the privacy of all users who interact with our websites, platforms, and services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable data protection laws including GDPR and other regional regulations.
1. Information We Collect
We may collect the following types of information:
Personal Identification Information (e.g., name, email address)
Business Information (e.g., company name, job title, license or subscription details)
Login Credentials (username, encrypted passwords)
Usage Data (browser type, IP address, device identifiers, access logs)
User-Submitted Content (performance reviews, goals, feedback forms, etc.)
This information is collected via website forms, platform usage, cookies, analytics tools, or provided by reseller partners for user account setup.
2. How We Use Your Information
We use collected data for:
Providing and customizing our HR tech platform and managed services
Account creation, authentication, and user support
Product enhancements and platform analytics
Communication regarding updates, features, and support
Legal and compliance obligations
Partner enablement and white-label customizations
3. Data Sharing and Disclosure
We do not sell or rent personal information. Data may be shared:
With authorized reseller partners under license agreements
With third-party service providers (e.g., hosting, analytics) under strict data protection agreements
To comply with legal obligations or enforce our terms
With user consent, where applicable
4. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described, or as required by law. Reseller partners may manage their own data retention timelines for their clients based on use-case needs.
5. Security Measures
We implement robust security practices including:
Encryption (data at rest and in transit)
Access control and multi-factor authentication
Secure hosting in compliance with regional data centers
Regular audits and penetration testing
6. Use of Google Workspace APIs
USR INFOTECH’s integrated applications, including our Performance Management System (PMS), may request access to Google Workspace APIs (such as Google Sheets) solely to deliver platform functionality requested by the user.
We affirm the following:
We do not use Google Workspace API data to develop, improve, or train generalized AI or machine learning (ML) models.
All user data accessed via Google APIs is processed only as needed to fulfill specific application features (e.g., syncing performance data with Google Sheets).
We do not share this data with third parties unless explicitly authorized by the user or required by law.
We adhere strictly to Google’s Limited Use Requirements and ensure full compliance with data protection and privacy standards.
For more details on how user data is handled, please refer to the rest of our Privacy Policy.
7. Your Data Rights
Depending on your region (e.g., EU, UAE), you may have the right to:
Access or correct your personal data
Request data portability or deletion
Restrict or object to processing
File a complaint with a data protection authority
For any data requests, please email privacy@usrinfotech.com.
8. Third-Party Links
Our websites or platforms may contain links to third-party sites. We are not responsible for their privacy practices and encourage users to read their policies.
9. International Data Transfers
Where applicable, personal data may be processed in countries other than the one you reside in, in compliance with cross-border data protection laws and adequate safeguards.
10. Children’s Privacy
Our services are intended for business use and are not directed at children under 16. We do not knowingly collect personal information from minors.
11. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated information. Continued use of our services after updates constitutes acceptance.
12. Contact Us
For questions about this Privacy Policy or to exercise your data rights, contact:
📧 privacy@usrinfotech.com
📍 USR INFOTECH Solutions Pvt. Ltd., Bengaluru, India
